Delivery Charges


Standard shipping (2-3 working days): £3.50

Express shipping (next working day): £5


Free shipping

The standard delivery charge is based on the location for the shipping. As an appreciation to our customers, we provide free shipping* both around the UK and Worldwide. Please note these are subject to the below minimum spends.  

* COVID update: unfortunately due to the current situation and significant price increases, we can only offer free shipping to limited number of countries listed below.



Minimum Spend



Czech Republic, Denmark, Estonia, France, Germany, Hungary, Ireland, Italy, Slovakia, Slovenia, Spain


* Please note we do not ship to PO boxes.


If you're ordering a pre-order item (there will be a note on the product description) then we will only dispatch the entire order when all items are in stock. If you want your in stock items sending right away then just place two separate orders.

Dispatch time 

We proceed and ship orders within 3-5 working days. Please note that this is subjected to product availability. Please notify on time sensitive orders. 

* Covid-19 UPDATE: due to the current situation, we have experienced numerous delays and following government guidelines, orders are currently shipped twice a week. We apologise in advance for any delays in processing your orders.


We accept returns of unused merchandise within 30 days of the purchase (although any faulty items must be reported within up to 5 days of receiving). Please note that all items must be returned unused and in the original packaging for a refund to be processed. Shipping costs will not be refunded. If items are not received in their original packaging, but are unused, will be subjected to 15% restocking fee.

Please note that any packages returned to us due to complications from the recipient (unclaimed, wrong address, undeliverable), will be either resent to a different address or reimbursed. Unfortunately, because the shipping label was purchased, shipping costs will not be refunded. This includes orders shipped under 'free delivery' promotion.


Please notify us as soon as possible as we would not be able to cancel parcels already shipped.