Delivery

Delivery Charges

The standard delivery charge is based on the location for the shipping. As an appreciation to our customers, we provide free shipping* both around the UK and Worldwide. Please note these are subject to the below minimum spends.

 

 

Country

Minimum Spend

UK

£30+

Austria, Belgium, Czech Republic, Denmark, France, Germany, Hungary, Ireland, Italy, Lithuania, Luxembourg, Netherlands, Poland, Slovakia, Slovenia, Spain, Switzerland

 

£55+

Estonia, Finland, Indonesia, Latvia, Norway, Philippines, Portugal, Romania, Sweden, Thailand, USA

 

£80+

Australia, Canada, Greece, Iceland, Israel, Mexico, Singapore, Turkey, United Arab Emirates

£100+

  

* Please note we do not ship to PO boxes.

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Dispatch time 

We proceed and ship orders within 1-3 working days. Please note that this is subjected to product availability. Please notify on time sensitive orders. 

 

Returns

We accept returns of unused merchandise within 30 days of the purchase (although any faulty items must be reported within up to 5 days of receiving). Please note that all items must be returned unused and in the original packaging for a refund to be processed. Shipping costs will not be refunded. 
If items are not received in their original packaging, but are unused will be subjected to 15% restocking fee.

 

Please note that any packages returned to us due to complications from the recipient (unclaimed, wrong address, undeliverable), will be either resent to a different address or reimbursed. Unfortunately, because the shipping label was purchased, shipping costs will not be refunded. This includes orders shipped under 'free delivery' promotion.

 

Cancellations

Please notify us as soon as possible as we would not be able to cancel parcels already shipped.